Free Shipping On Orders Over $79.99

Shipping

First Things First

We are proud to offer free standard shipping and free returns, every day. This means you can shop worry free and try us at no risk! For more information on our free returns, head over to our Returns page.

The Shipping Process

Standard Shipping: Orders will usually be shipped within 1-3 days. If some apparel of an order is out of stock, we need 5-8 days to replenish it.
Orders placed on Holiday's or over the weekend will be processed the following business day.
Note:
1.Jennymy is not liable for delays in shipping caused by external factors (i.e. weather conditions, natural disasters, acts of terrorism, traffic accidents, etc.)
2.Keep in mind that your shipping time starts once the order has been received by the carrier. During high demand periods like holidays, it may take 1-3 business days to process and fulfill your order before it’s received by the carrier.
3.If there are too many garments in your order, we usually split them into several packages and deliver them to you. Please check your packages one by one.

Shipping Time

Shipping times may vary, but on average orders take between 8–15 business days to be delivered. Please note: customers outside the Continental United States, Canada, EU countries, and Australia may experience longer shipping times.

Shipping Costs

Standard Shipping / $8.00
Free Standard Shipping / $0.00

Countries We Can Deliver

We ship to the whole world except Cuba, Ecuador, Guatemala, Iran, Iraq, Jamaica, North Korea, Panama, Seychelles, Sint Maarten, Sudan, Syria, Venezuela, and Yemen.

CHANGE YOUR MIND?

If for any reason you decide you would like to change your order before you’ve received it, please contact our Customer Service team as soon as possible. Our team will do their best to accommodate your request and update your order.
However, please keep in mind our system is designed to fulfill orders as quickly as possible to make sure you receive them on time! As a result, we cannot cancel or change an order once it has entered the shipping process. In cases like these, we recommend taking advantage of our free returns policy to return your item or exchange for a new desired size or item.

Order

Once your order has been placed, you’ll receive an email stating that your order has been received along with an order confirmation number. Note that this is not your shipping confirmation. You will receive another email once your order has shipped and the carrier’s tracking information becomes available.

You can track your order at www.trackdog.com

Please contact us if your tracking number is not up after 2 weeks.